The Best in Medical Record Retrieval

We are a national leader in medical record retrieval for both law firms and insurance companies seeking expedited services at an affordable rate. Over the years we’ve created lasting partnerships, helping staff streamline their information retrieval processes through innovative technologies and practices. We’re continuously pushing the medical records retrieval industry forward with lightning-fast services and efficacy.

We understand how important healthcare records are for business associates such as law firms and insurance companies. You need important healthcare documentation for your legal cases and claims — and we know how time-consuming and difficult the process can be. Paralegals and team-members alike can benefit from more efficient medical record retrieval solutions by freeing up their time so that they’re able to focus on core competencies. Outsourcing your records retrieval can not only improve workflow but also provide better turnaround which can save your business money over time.

Our powerful and reliable HIPAA compliant portal can make your legal cases and insurance claims easier. Equipped with powerful navigation capabilities, search functionality, and annotation features — our digital portal can make medical record retrieval more accurate for your company. Here at American Retrieval, we believe that medical record requests can be improved. That’s why we’ve focused so much energy on simplifying the process to ensure that your business reaches its goals and has fast, error-free, and reliable medical record retrieval.



Accurate. Streamlined. Affordable. 

The easiest way to get medical records.

Let’s face it: retrieving medical records can be a tedious and sometimes overwhelming process. When you go it alone, it can be difficult to predict the amount of resources you will need to devote to digital medical record retrieval. Whether you need to search for specific text, combine records, highlight information, or store records, it takes time and effort better spent on other areas of your business.

American Retrieval has an online portal that makes medical record retrieval effortless. Whether you are part of a law firm or insurance organization, the time you save with our powerful tools will help your business run more efficiently. Focus on what you do best, and use American Retrieval when it’s time to obtain patient records quickly and easily.


Achieve faster turnaround time with our specialized medical record transfer and sharing portal. Directly place national medical requests online using our user-friendly system. Configure the portal to meet your personal needs and preferences. Perform status checks on all requests at any time. Review medical records from any device. Share medical records with other team members or interested parties. All records are saved with American Retrieval’s HIPAA compliant servers in the cloud.

System Integration

Leverage American Retrieval’s advanced medical record transfer services to meet operational challenges and resource demands. Streamline and optimize the transfer of national medical records to your organization. Integrate American Retrieval’s system with your own ecosystem or use our adaptable system as your own. Whichever you choose, American Retrieval makes sure the record transfer is as easy and efficient as possible.


Convert text from images of paper documents into digitized documents in a matter of minutes, and perform key text searches using OCR retrieval services (optical character recognition). Our user-friendly OCR technology allows clients to easily highlight, annotate, sort, and consolidate your digitally scanned medical records. All of your records will be stored in your own library for ongoing reference, and can be accessed at any time.

Law Firm Medical Record Retrieval

Nearly every law firm we work with faces similar hurdles when it comes to their medical record retrieval. Speed, access, costs, security, and support are all important factors for selecting an efficient medical record retrieval provider. Here at American Retrieval, we excel in all of these areas — offering unmatched services for information retrieval. Our HIPAA compliant portal makes record retrieval faster, more efficient, and simpler to access for paralegals and legal staff. It’s collaborative capabilities also make multiparty litigation far more reliable.

We’ve partnered with numerous legal teams around the country through our trusted services. We’ve refined our digital portal so that you’re able to search, order, track, and receive the medical information you need with ease. We also provide customized support that is with you every step of the way — ensuring that your casework is never off track. We know that medical record retrieval is a detail-oriented endeavor — one that can be tedious and extremely time-consuming for your staff. Our support teams are here to keep your operations running seamlessly for the best possible record retrieval experience. We’ll be by your side throughout your entire medical records journey with chart retrieval you can trust.

Our Services  

  • Lowest Flat rate pricing
  • Fast turnaround time
  • Digital medical record retrieval for attorneys
  • A full suite of text search and editing tools using Optical Character Recognition (OCR) technology
  • Securely shareable records with annotation, bookmark, redaction, and highlight capabilities
  • Dedicated account service professionals to help you manage the retrieval process from start to finish
  • Record storage on American Retrieval HIPAA-compliant and secure servers
  • Comprehensive request tracking


Insurance Medical Record Retrieval

American Retrieval is the #1 trusted medical record retrieval provider for insurance companies in the nation. Our reliable, fast, and affordable services are combined with cutting edge technologies for real-time access to the medical information you need for your claims. Your agents need a system they can rely on to help with their medical record retrieval processes.

Your agents shouldn’t be bogged down by medical record needs. Your team deserves seamless access to the documentation necessary for settling claims, managing legal liabilities, and determining coverage for their clients. When it comes to getting the medical information you need for your claims, we know that time is of the utmost importance. That’s why our HIPAA compliant portal was designed to speed up the retrieval process and free up your staff so that they can focus on what matters most. Our digital portal allows real-time access to the documentation you need — with search text, highlight, annotation, and combine information capabilities — it’s the ideal solution for your insurance company. From one easy to use location, you’re able to search, order, track, and receive your records without leaving our portal. Outsourcing saves your company time and money, along with improving processes for a more efficient workflow.

If you’re worried about onboarding a new system, don’t worry, our medical records retrieval integrated with your existing process and tools. No more worrying about stoppages or painstaking issues that arise during the onboarding stage. Here at American Retrieval, we understand that you don’t have the time to wait around on a new system to catch up with your current operation. We also offer customized customer service that revolves around your vision, your company, and your pain points. Get your insurance staff the help they need and peace of mind with their record retrieval processes.

Our Service Includes: 

  • Flat rate pricing
  • Fast turnaround time
  • APS and claims digital record retrieval
  • Searchable and easily shareable records with annotation capabilities
  • Dedicated account service professional to help you manage the retrieval process from start to finish
  • Record storage on American Retrieval HIPAA-compliant and secure servers
  • Comprehensive request tracking


Affordable Rates

We’ve made it our mission to provide improved access to the medical records and information you need for your legal team and insurance staff. We know that access to medical documentation is essential, which is why we offer our service at the most affordable rate. 

Offering the best pricing and offering the best service aren’t mutually exclusive. We’ve proved that over the last 28 years. We offer the most competitive rates in the industry. While most record retrieval companies will “nickel and dime” customers based on their process, ours is simple and transparent. We offer one low flat rate — and only charge when we actually get the medical records.  No other service can boast the same. Roughly twenty percent or more requests will be returned for a myriad of reasons from the medical providers. Most record retrieval companies will charge for that return and charge again after the request has been corrected. We do not. If we don’t get your records, you will not be charged. So, when comparing apples to apples, you can take another twenty percent off the fees when comparing our rates to our competitors.

If you want quality records retrieval, we’ll meet your expectations. We’re excited about the opportunity to partner with your team because we care about record retrieval. Faster, more reliable, and smarter records retrieval — that’s American Retrieval. Let us help your business. Give us a call or contact us today and we’ll take care of your medical record retrieval needs.